Our SALE OR RETURN policy allows you to examine and test the device on your premises – without fuss, pressure or obligation.
- We dispatch the product to you (NO delivery charge).
- Test the product at your leisure and in-situ.
- 21 day free trial (it can be extended upon request)
- If you like it – keep it – pay for it. If you don’t like it return the item.
PLEASE NOTE: After we receive your free trial request we may ask you to do a simple test that determines whether your dongle is compatible with SmarterX. Once we have confirm that SmarterX works with your dongle we will ship your trial unit within 2 working days. We will email you to confirm your order and the date the unit will be shipped to you.
Is this DEVICE legal to use?
The device does not violate a software copyright law. Your software remains lock to your dongle and it would not run without it. So, you can not give a copy of your software to someone else to use it. The device gives you a lot more value for the money you paid for your dongle license by allowing you to run several copies of your software within you office using your single dongle. It increases your productivity dramatically.
If your software company is not happy to see you run more than one copy of your software at the same time when you have a single dongle then can use the front panel rotary switch to limit the number of simultaneous users between 1 to 6 users.
With a dongle based single user license, you can install your application on an unlimited number of computers, however the dongle must be present on each machine to run your application. Depending on the make and model of your dongle and your application software, SmarterX can allow concurrent* running of your applications software on multiple machines using a single dongle.
PLEASE NOTE: the purchase or possession of SmarterX is not improper since it can be used legally and within the terms of your license agreement using the front panel rotary switch to set the number of simultaneous users. This is contrary to possessing and using a “cracked” software (dongle free) which can never be justified to be legal. SmarterX does not interfere or tamper in any way with the running of the application software. It is fully transparent to your application software and it is invisible to the operating system. SmarterX is NOT a dongle emulator or dongle replacement. It can only be used in conjunction with your dongle and your licensed software that you have legally purchased. SmarterX does NOT bypass the dongle and does NOT replace it. Your application software is still locked to your dongle and it would not run without it.
Sale or Return Policy ( Sale on approval)
All sale or return agreements will be confirmed in writing/email prior to delivery of the goods, the maximum length of a Sale or Return period shall be no longer than 21 Days from the date of receiving the goods. You should let us know if you intend to evaluate the product for a longer period.
Confidentiality and Data Protection
We will take all precautions necessary to keep the details of your order secure. We will not pass on information about your business to other companies.
Carriage and Delivery
All free trial orders will be dispatched free of charge by Royal Mail Track & Sign service within 2 working days and should arrive within 2-3 days for Europe and up to 5 days for international orders. The Royal Mail Track & Sign service can be tracked online. If your free trail order does not arrive when expected please give us a call or you can contact us through e-mail on firstname.lastname@example.org.